All Systems Operational
Main Website XBTFX.io Operational
my.xbtfx.io Client Portal ? Operational
90 days ago
99.85 % uptime
Today
Email notification API ? Operational
90 days ago
100.0 % uptime
Today
FIX API Connectivity ? Operational
90 days ago
100.0 % uptime
Today
Liquidity Engine Operational
90 days ago
100.0 % uptime
Today
Quotes Operational
90 days ago
100.0 % uptime
Today
XBTFX Trader Platform ? Operational
90 days ago
100.0 % uptime
Today
MetaTrader 4 Server ? Operational
90 days ago
100.0 % uptime
Today
MetaTrader 5 Server ? Operational
90 days ago
100.0 % uptime
Today
MT SMTP ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 31, 2021

No incidents reported today.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021
Resolved - This incident has been resolved.
Jul 18, 01:35 UTC
Update - We are continuing to work on a fix for this issue.
Jul 18, 01:24 UTC
Identified - There's currently a technical incident identified with the connection of MetaTrader 5 to the my.xbtfx.io client site.

The following operations are impacted by this :
- Opening new MetaTrader demo and live accounts
- Transferring funds to or from the website wallets and MT5
- The syncing of MT5 account history and balance to the website.

There is no issue with connecting to MetaTrdaer 5 and trading. Clients my continue trading on MT5 normally. When the incident is resolved. all balances and histories will be updated to the website.

In case of any questions please contact our helpdesk.
Jul 17, 19:21 UTC
Jul 17, 2021